on call / on site tech support for small business
We take responsibility for your technology support needs so you can focus on your job.
Established 2002
With over 20 years of experience serving Chicagoland small businesses we're grounded in the concepts of service, integrity and professionalism. RKtech works to be the team player you can trust to assure the technologies you depend on work for you.
About Us
Intro
Experience
Why Us?
Having worked in IT since the mid-1990s RKTech staff has experience with hardware, software and infrastructure that has long ago been outdated. We were there to upgrade those technologies to more recent systems, to maintain the legacy systems and to implement the most modern technologies.
Based in the southwest suburban Chicago, Illinois area we focus on handling the support, installation and implementation of small businesses technologies.
If we can serve your needs when you call or message us we will. If we must defer the work we can usually, depending on the scope, get it handled in 12-24 hours.
Why Us?
Experience
Why Us?
As a father and son team we work closely together. With somewhat different technical expertise it is likely one of us will be able to handle your problem promptly. We are generally available for phone calls from the early morning hours well into the evening. We provide support within your schedule without locking you into some restrictive contractual agreement.
If you want only as needed, break/fix technical support - we do that.
If you want a number to call as your help desk - we do that.
If you want schedule routine maintenance - we do that.
If you want automated support that runs behind the scenes - we do that.
Experience
Experience
Experience
RKtech is experienced with:
- PC configuration, installation and maintenance
- Windows server configuration, installation and maintenance
- Hands-on, local support for out of state businesses
- Copper and fiber optic cabling and terminations
- Office 365 deployment and licensing
- Surveillance camera installation and configuration
- Remote workforce enablement
- PC Threat remove
- Local and remote backup technologies
- Microsoft SharePoint
- Wireless networking
- End user training
- Analog and VOIP phone systems.
Copyright © 2022 RK Technical Support Services - All Rights Reserved.